1. Information We Collect

1.1 Personal Information

We may collect the following personal details when you create an account or use our services:

• Name

• Contact number

• Email address

• Business/Company name

• Billing & invoice details

• Location data (only if required for device control features)

1.2 Device & Usage Data

When you use OutdoorX devices or the app, we automatically collect:

• Smart switch logs (ON/OFF activity, schedule/timer settings)

• Device identifiers & firmware version

• Electricity meter readings, camera/meter data (if supported by your device setup)

• IP address, browser information, app version

• Error logs and performance data

1.3 Payment Information

• Transaction records, invoice history

• We do NOT store card/banking details — all payments are processed via secure, compliant payment gateways.

2. How We Use Your Information

Your data is used to:

• Create and manage your OutdoorX account

• Enable hoarding control, automation, timers, and schedules

• Provide real-time status, usage reports, and meter readings

• Process payments, generate invoices, and send billing reminders

• Communicate updates, alerts, and support responses

• Improve the performance, safety, and features of our devices and app

• Comply with legal, tax, and regulatory requirements

3. Data Sharing & Disclosure

We do not sell or rent your data.

We may share data only with:

3.1 Service Providers

To operate our platform (e.g., SMS/OTP providers, cloud hosting, payment processors).

3.2 Legal Authorities

If required by law, to comply with investigations or safety obligations.

3.3 Security & Enforcement

To prevent fraud, misuse, or harm to users, devices, or the platform.

4. Cookies & Tracking Technologies

We use cookies to:

• Maintain your login session

• Remember preferences (dark mode, UI settings)

• Improve app/website performance

You may disable cookies through your browser settings, but some features may stop working.

(All default WordPress placeholder cookie texts have been removed to avoid confusion.)

5. Data Retention

We retain:

• Account information as long as your account is active

• Device logs for operational and security purposes

• Transaction records as required by law

If you delete your account, personal information is removed unless retention is necessary for legal or security reasons.

6. Your Rights

Depending on your region, you may ask us to:

• Access the personal data we hold about you

• Request correction or deletion of your information

• Download/export your data

• Withdraw consent for non-essential processing

To make a request, contact us at our support email.

7. Data Security

We use industry-standard encryption, access controls, firewalls, and secure cloud storage to protect your information.

However, no online platform is 100% secure. We encourage users to maintain strong passwords and secure their devices.

8. International Data Transfers

Your data may be stored or processed on servers located outside your country.
We ensure that all transfers comply with applicable data protection laws.

9. Third-Party Content & Integrations

If our platform contains third-party videos, maps, or embedded content, those services may collect their own tracking data.
We are not responsible for their privacy practices.

10. Changes to This Policy

We may update this Privacy Policy occasionally.
The updated date will always be shown at the top.

11. Contact Us

If you have questions or requests regarding privacy:

Email: support@outdoorx.ai
Website: https://outdoorx.ai